Neel Prasad

Claims, Service & Compliance Manager


After over 10 years’ experience in the Australian General Insurance Industry, Neel made the switch to Mediprotect in 2017 to further pursue his desire to provide better customer outcomes that translate to a better overall customer value proposition.

Neel started his career in frontline sales and service based roles then quickly moved to specialized underwriting. His most recent role for insurers involved underwriting and portfolio management at a national level. All of his roles were with some of Australia’s largest insurers and included working with both direct market and intermediated distribution channels.

In addition to the insurance industry, Neel has some engineering experience from his time at university that has left him with a strong technical and analytical background that allows high level problem solving on the run. This ensures Neel is able to provide tailored solutions that are intended to exceed the expectations of not only customers but also any associated stakeholders that he is working with.

Neel also holds qualifications in Risk Management which means that as the Mediprotect Claims Manager he is dedicated to ensuring the claims team is able to extract the maximum cover from your policy whilst making the claim process as simple and efficient as possible so you can focus on the things that matter to you.