Claims, Service & Compliance Manager
Neel spent a decade working in various underwriting roles with some of Australia’s largest insurers before coming on board with MediProtect in 2017.
Neel has a strong technical, risk and compliance background and up until early 2021, he was not only looking after all claims for MediProtect, but was also providing his expertise to other colleagues within the broader PSC Insurance Broking family to ensure the best possible customer outcomes could be obtained. His experience in the coverage space extends from property (both general and specialised) and motor lines through to professional lines such as Cyber, Professional Indemnity, Medical Malpractice and Management Liability.
In March of 2021, Neel made the transition from claims to the broking side of MediProtect and is now utilising his risk management skills and experience to provide customised solutions for a diverse range of clients. Neel has a very open and transparent approach with a genuine desire to understand a client’s drivers and goals before looking at tailoring a solution to suit. His technical approach and attention to detail allows him to quickly work through even the most complex policy/product offerings to develop cost effective and sustainable insurance solutions that will both compliment and support existing risk management frameworks.
Neel has a natural passion for client outcomes and his drive and determination makes him one of the staunchest customer advocates we have within the business.
His ability to think outside the box coupled with his Pacific Island upbringing also makes Neel our resident MacGyver/Fisherman so he also has no shortage of stories of ‘the one that got away’.